Shipping Policy

Last updated: February 2026

Cannabis Products

We do not ship cannabis products. Under California law, cannabis can only be purchased in person at licensed dispensaries. Visit our Find Us page to locate a dispensary carrying Alive & Well near you.

Apparel and Accessories

Non-cannabis merchandise — including apparel, accessories, and vape batteries — ships to all 50 US states.

  • Processing Time: Orders are processed within 1-3 business days.
  • Standard Shipping: 5-7 business days via USPS or UPS.
  • Shipping Costs: Calculated at checkout based on weight and destination.
  • Tracking: A tracking number will be emailed once your order ships.

Order Issues

If your order arrives damaged, is missing items, or doesn't arrive within the expected timeframe, contact us at accounting@gratefulcollc.com with your order number and we'll make it right.

Contact

Questions about shipping? Reach us at accounting@gratefulcollc.com or visit our contact page.